Effective Date: July 1, 2026

At Keramruth, we are committed to delivering your orders safely and on time. Please read our Shipping Policy to understand how we process and deliver your purchases.

Order Processing

• Orders are processed within 1–2 business days after successful payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• You will receive an order confirmation email and shipping notification once your order has been dispatched.

Shipping Timeline

• Standard delivery usually takes 3–7 business days, depending on your location.
• Delivery to remote or rural locations may require additional time.
• Estimated delivery times are indicative and may vary due to courier operations or unforeseen circumstances.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before payment.
• Any free shipping offers will be clearly mentioned on the website.

Order Tracking

• Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp (where applicable).
• You can use the tracking number provided to monitor the delivery status of your shipment.

Delivery Delays

While we strive to deliver your order within the estimated timeframe, delays may occur due to:

• Weather conditions
• Natural disasters
• Public holidays
• Courier service delays
• Incorrect or incomplete shipping address provided by the customer

Keramruth is not responsible for delays caused by circumstances beyond our control.

Incorrect Address

• Please ensure that your shipping address and contact details are accurate before placing an order.
• Keramruth is not responsible for failed deliveries due to incorrect or incomplete address information provided by the customer.

Damaged or Missing Packages

• If you receive a damaged package, please contact us within 48 hours of delivery.
• Please provide your Order ID along with clear photographs of the damaged package and product.
• We will investigate the issue and provide an appropriate resolution.

International Shipping

Currently, Keramruth ships only within India unless otherwise specified on our website.

Contact Us

For any questions regarding shipping or delivery, please contact us:

Keramruth
📞 +91 98444 36655
📧 info.keramruth@gmail.com